Privacy Policy
Last updated: November 13, 2024
ASER FLN (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our mobile application (“App”) and any related services (collectively, the “Services”).
1. Information We Collect
We may collect the following types of information:
a. Information You Provide to Us
Personal Information: Name, email address, phone number, and any other details you provide while creating an account or using the App.
Feedback and Support Requests: Details you provide when contacting us for support or feedback.
b. Information We Do Not Collect
We do not collect any device information, usage data, location data, or other data automatically through the App.
2. How We Use Your Information
We use the information collected for the following purposes:
To create and manage your account.
To respond to your queries and provide customer support.
To ensure secure access to the App.
We do not use your data for promotional content, advertising, or analytics.
3. Sharing of Information
We do not sell or share your personal information with third parties, except in the following cases:
Service Providers: With third-party vendors, such as Firebase, who help us operate the App and manage accounts securely.
Legal Requirements: When required by law or to protect our legal rights.
4. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required by law.
5. Your Rights and Choices
You have the following rights:
Access, update, or delete your personal information.
Withdraw consent for data processing where consent is the basis.
To exercise these rights, please contact us at [email protected].
6. Security of Your Information
We implement reasonable security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
7. Obtaining User Consent
By using the App, you consent to the collection and use of your information in accordance with this Privacy Policy.
8. Children’s Privacy
Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.
9. Third-Party Integrations
We use Firebase to securely manage user authentication and database storage. Firebase adheres to stringent data security protocols to safeguard your information.
10. Incident Handling
In the event of a data breach, we will notify affected users within 72 hours and take immediate measures to mitigate risks.
11. Changes to This Privacy Policy
We may update this Policy from time to time. The updated version will be effective upon posting and will be indicated by the “Effective Date” at the top of this page.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
ASER FLN
Email: [email protected]
Phone: (+92) (42) 35711107-9
Address: 12, Sharif Colony, Iftikhar Ahmad Malik Road, Canal Park Gulberg 2, Lahore, Pakistan
